Real-time operational intelligence

Operational intelligence
for delivery teams.

When drivers are late, off-route, or idle the system detects it, records it, and escalates it automatically.
Consistent standards without constant oversight.

From N$8
Per delivered shipment
Zero
Charge for failures
No
Monthly fees or contracts
The Problem

Your delivery operation has gaps that are costing you every day.
Most go undetected until they become a pattern.

Drivers take longer routes

You pay for every extra kilometre. No one stops it.

Deliveries run late

No one is responsible because nothing is formally recorded.

Idle time compounds daily

30 minutes × 5 drivers × 20 days. You don't see it.

Customers leave quietly

They don't complain. They don't come back.

Knowing what happened is the first step.
Acting on it is what changes outcomes.

Beyond Tracking

Visibility is only
half the picture.

LogiTrack goes beyond logging events.
It monitors, evaluates, and responds to issues automatically.

Capability
Traditional Tools
LogiTrack
Location
Shows location
Validates movement
Activity
Logs activity
Scores behavior
Issues
Reports issues
Applies standards
Violations
Notifies manager
Responds automatically
Driver trust
Assumed
Measured & monitored

Visibility without action is just data.
LogiTrack turns data into outcomes.

How It Works

Every action is measured.
Every deviation is addressed.

1

Driver accepts parcel

Custody is assigned the moment a driver accepts a job. Responsibility is no longer shared or ambiguous. The driver owns the outcome.

2

System tracks route and time

GPS telemetry and timestamps run continuously. The system records an objective account of every delivery route taken, time elapsed, stops made.

3

Deviations are detected automatically

Off-route movement
Delivery delays
Excessive idle time

System responds automatically no manual follow-up needed

Event is flagged and permanently logged
Driver's accountability score is updated
Pattern is tracked repeated violations escalate

Automated. Accurate. Accountable.

Platform in Action

Your dispatcher sees everything.
In real time.

The Command Center gives your team a live view of every active delivery, driver, and breach all in one screen.

Command Center · LogiTrack
Live
2 SLA Breaches Active Parcel NAM-2841 overdue by 47 min · NAM-2799 overdue by 1h 12min
00:47:23
Command Center
Shipments
Driver Hub
Analytics
SLA & Audit
Finance

24

Active

2

Critical

5

Unassigned

7

Drivers Available

Priority Queue

24 parcels
Critical NAM-2841

Sarah Amupolo · 12 Beethoven St, Olympia

+47 min

Breached

Critical NAM-2799

Moses Nghishidi · 3 Lüderitz St, Windhoek West

+1h 12m

Breached

High NAM-2860

Anna Böhm · 8 Rehoboth Rd, Khomasdal

18 min

Remaining

Standard NAM-2863

Piet van Wyk · 44 Independence Ave

1h 40m

Remaining

Standard NAM-2865

Lovisa Hamutenya · 7 Grove St, Pioneers Park

2h 05m

Remaining

Drivers

J

Johannes N.

On delivery · 1 job

A

Amalia K.

On delivery · 3 jobs

T

Thomas M.

Available · At base

M

Maria S.

Available · At base

D

David P.

Score: 74 · Review

LogiTrack Command Center live view of your delivery operation

Operational Intelligence in Action

What the system does
when issues are detected.

Late Delivery

SLA window breached → logged immediately
Accountability score drops automatically
Becomes part of permanent driver record

Idle Time Between Jobs

Extended idle period detected and flagged
Operational waste pattern recorded
Visible in manager dashboard immediately

Route Deviation

GPS mismatch vs recommended route detected
Efficiency penalty applied to driver score
Excess distance calculated and reported

Repeated Behavior

Pattern detected across multiple runs
Reliability score impacts future assignments
Escalation or restriction triggered automatically

Consistent standards.
Automatically maintained.

Driver Scoring

Every driver is measured.
Continuously.

Two separate scores. Two different questions. Both matter.

Score 1

Accountability Score

Did they follow the rules?

  • SLA adherence rate
  • Status update correctness
  • Scan and proof-of-delivery discipline
  • Route compliance

Score 2

Reliability Score

Can they be trusted long-term?

  • Consistency over time
  • Failure frequency and recurrence
  • Behavioral pattern stability
  • Recovery after violations

One mistake doesn't matter.
Patterns do.

The system separates a bad day from a bad driver.

Operational Impact

What changes when
your operations have full visibility.

Fewer Late Deliveries

SLA tracking makes lateness a recorded, measurable event not an accepted norm that erodes customer trust.

Reduced Idle Time

When drivers know idle time is logged and scored, the behavior changes. Not because of conversations because of data.

More Predictable Operations

When everything is measured, outcomes become predictable. Scale without constant fire-fighting.

Clear Accountability

Every driver knows where they stand. Every manager sees what happened. Objective data replaces assumptions and disputes.

Used by businesses handling daily delivery operations in Windhoek

"We stopped arguing about deliveries."

Before LogiTrack, every delivery dispute became a conversation. Now the system holds the evidence. The argument ends before it starts.

Operations manager, Windhoek retailer

Langerhans Pharmacy

Langerhans Pharmacy

Managing high-frequency prescription deliveries with enforced SLA tracking and driver accountability.

Customer Experience

Every customer gets a
live tracking link.

The moment a parcel is assigned, your customer receives an SMS with a link showing exactly where their delivery is in real time. No calls. No "where is my order?" messages.

SMS Delivered just now

LogiTrack Notification

Hi Sarah, your order from Windhoek Pharmacy is on its way. Track your delivery live:

logitrack.na/track/NAM-2841

Driver is 12 min away · Reply STOP to opt out

Live Tracking

Parcel NAM-2841

En Route

12 min

ETA

3.2 km

Distance

On time

Status

Automatic SMS on dispatch

The moment a driver accepts a job, your customer is notified. No manual follow-up. No "we'll let you know."

Real-time live tracking page

A public tracking link shows driver location, ETA, and delivery status. Customers see exactly what's happening no login required.

Post-delivery review collection

After delivery, customers are prompted to rate their experience. Ratings feed directly into your driver performance scores.

Proof of delivery on record

Photo, signature, and GPS timestamp captured at point of delivery. Every dispute ends before it starts.

"Where is my order?" becomes a question your customers never need to ask.

Pricing

Pay only when it's delivered.
Scale as you grow.

If a shipment is cancelled, failed, or returned you pay nothing.

No base fee
Zero charge for failed deliveries
30-day free trial
No credit card required
Essential
N$8 / delivery

Up to 8 drivers · 1,500 parcels/mo · 400 SMS

  • SMS Notifications
  • Driver Tracking
  • Customer Reviews
  • Basic Analytics
  • Performance Metrics
  • Driver Activity Indicators
  • Operator Transparency
  • Zone-Based Pricing
Start Free Trial
Most Popular
Professional
N$12 / delivery

Up to 25 drivers · 6,000 parcels/mo · 1,500 SMS

  • Everything in Essential, plus:
  • SMS Usage Dashboard
  • Account Management
  • Advanced Analytics
  • Financial Visibility
  • Incident Visibility
  • Audit Trail
  • SLA & Policy Guarantees
Start Free Trial
Enterprise
from N$16 / delivery

50+ drivers · unlimited parcels · tailored SMS

  • Everything in Professional, plus:
  • Custom Plan Limits
  • Custom Policies
  • Priority Support SLA
  • Dedicated Onboarding
Contact Us

Billed only when a delivery is marked Delivered. Cancelled, failed, or returned shipments are never charged. Even a 5% improvement in delivery success rates covers the cost of this system most operations see the difference within the first two weeks.

Start Your Free Trial

Try free for 30 days. No credit card required.

A Note on Fit

LogiTrack works best for operations ready to move from manual coordination to structured, data-driven workflows.

If you're still figuring out your processes, we're happy to help you get there.

No Commitment Required

Try LogiTrack Free for
30 Days.

Experience full platform access with zero risk. No credit card. No obligations. Just results.

No credit card. Full access for 30 days.

No credit card
Data stays yours
Full platform access
Cancel anytime
Get Started

Operational intelligence
built for delivery teams.

Most systems show you what happened.
LogiTrack helps you ensure it doesn't happen again.

From N$8 per delivered shipment. Zero charge for failures.

No credit card. No commitment. Full access.